Month: December 2022

Responsibilities: Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to

Responsibilities: Use medical knowledge to answer questions from patients over the phone.Refer patients to nurse on call or page doctor for assistance.Transcribe dictation taken by

Investigate customer’s problems and find solutions.Communicate with customers via phone, email, or letter.Hire, train, and terminate customer service agents.Provide scripts to read from during phone